Contact Us

Got a question about how we rank offshore sportsbooks, spotted something that needs updating, or just want to flag your own experience with one of the operators we cover? Here's how to reach us and what to expect once you do.

How to Reach the Team

The quickest way to contact us is by email at [email protected]. We read every message and generally reply within a couple of business days. When writing in, it helps to include:

• The name of the sportsbook your query relates to, if applicable
• Whether your message concerns a review, a bonus offer, or a factual correction
• Any relevant dates or screenshots if you're reporting a payout or account issue

We're a research and comparison site, not a sportsbook, so we can't resolve account disputes, process withdrawals, or influence a book's decisions on your behalf. For those matters, your first stop should always be the operator's own support team.

What We Can Help With

We're best placed to help with:

• Corrections or updates to information in our reviews of books such as Lucky Rebel, Bovada, BetOnline, and the other operators listed on our rankings
• Questions about how we score and rank offshore sportsbooks
• Feedback on bonus terms, payout speed, or customer service you've experienced firsthand
• General queries about how offshore betting works for US players

If your question is about how legal offshore betting sits for readers in your state, we can point you toward general information, but we're not able to give personal legal or tax advice — for anything specific to your situation, speak with a qualified professional in your state.

Reporting an Issue With a Listed Operator

If you've had a problem with a sportsbook we cover — a delayed withdrawal, a bonus dispute, or anything that doesn't match what's advertised — let us know. We take reader reports seriously, and they factor into how we review and, where necessary, re-rank the books on our site. That said, remember that offshore books are licensed outside the US (typically in jurisdictions like Curaçao, Panama, or Costa Rica) and are not regulated by any US state. That means there's no state-backed dispute resolution or guaranteed fund protection standing behind them the way there is with a regulated domestic operator. We factor payout reliability and reputation into our ratings, but we can't guarantee any operator's outcome for you.

Before You Get in Touch — A Few Things Worth Knowing

A lot of the emails we get are answered somewhere else on the site already, so it might save you time to check:

• Our Responsible Gambling page if you or someone you know is struggling to keep betting under control
• Our Terms and Conditions for how the site itself operates, including our approach to advertising and commercial relationships
• Our About Us page for background on how and why this site was built

A Note on Responsible Gambling

If any part of your message touches on struggling to stop, chasing losses, or betting more than you can afford, please reach out to the National Council on Problem Gambling helpline at 1-800-GAMBLER. It's free, confidential, and available around the clock. Offshore sportsbooks may not offer the same self-exclusion and responsible gambling tools that regulated US operators provide, so it's worth building your own limits before you deposit anywhere.

Age and Eligibility

This site and the sportsbooks it reviews are intended for adults aged 21 and over. If you're contacting us and you're under that age, we're not able to assist — please close the page and speak with a parent or guardian about anything betting-related.